6115 - p12100 during dc951 only
Problem:
Only while running a complete initializion in dc951, I receive a p12100 after it begins to pass paper. I have tried to recreate outside of dc951 and have been unsuccessful at recreation.
Problem has been consistent and easily reproduce able.
Actions:
- Action #1: Ran paper (over 500 sheets) from all trays in dc106 to try and replicate problem outside of dc951 in any other tray.
- Action #2: Ran P12-100 Rap into P10-106 RAP.
- Resolve: got nowhere sent me to histogram table.
- Action #3: Ran searchlite for problems.
- Resolve: did not find any relateable solution
- Action #4: Went back and examined P10-106 which points to decurler problems. Noticed fuser roll and donor roll were looking bad, replaced those.
- Resolve: No change
- Action #5: Also getting P14-110 & P14-111 during the P12-100, checked out RAPs
- Resolve: Checked timing on P14-110 sensor and found it out of spec. Looked at sensor noticed it was bent upwards providing drag on paper, reformed and ran again, when into spec and was able to run dc951 all the way thorugh without a jam.
Resolve:
Reforming a bent actuator (Action #5) on sensor Q1422 (which caused a p14-110 jam behind the p12-100) solved the issue.
Technician: Ron Heerkens